1
Order confirmed
You get an email as soon as checkout completes on Amazon or our partner storefront.
2
Packed & shipped
In-stock kits ship within 1 business day with tracking when the carrier provides it.
3
Delivered
Free international shipping on featured kits. Regional transit times vary.

1
Start within 30 days
Contact us with your order ID and reason — we send return instructions the same business day when possible.
2
Pack it safely
Use the original box when you can. Include all accessories listed on the packing slip.
3
Refund issued
Once we receive and check the kit, refunds go back to the original payment method.

1-year warranty

Built to last.
Backed if it doesn't.

Manufacturing defects on featured kits are covered for a full year from delivery.

Covered

Manufacturing defects on PCB, target board, and included electronics for 1 year from delivery.

Not covered

Damage from improper soldering heat, liquid spills, lost small parts, or normal wear of consumables.

How to claim

Email photos + order ID. We may ship a replacement part or guide a repair before replacing the full kit.

Contact us

Include your order ID and kit name — it speeds everything up.

Email support

Best for order issues and part requests. Reply within 1 business day.

Community tips

See how other makers solved bench problems — then tag us if you are stuck.

Self-serve docs

Manuals, safety notes, and kit comparison before you write in.